Refund Policy
School-year programs: Full refunds will be made if a class is cancelled due to insufficient enrollment. Student cancellations must be received at least 5 business days prior to production/class/workshop start date and a $35 cancellation fee will be deducted from the refund. After that time tuition will be refunded, minus the $35 fee, ONLY if your/your child’s space is filled by another participant. For production programs, no one will be added from the waitlist once the audition process is complete, in order to provide a fair audition opportunity for all participants. Students who are eligible for a refund may choose, in lieu of a refund, to have their tuition transferred to another class within the same term (with the exception of private lessons). Short-term workshops and membership fees are not refundable. In cases of withdrawal due to illness, family emergency or other circumstance, please contact education@mosesianarts.org.
Summer Vacation programs: Participants are expected to attend any program they register for. This helps MCA effectively plan for teaching staff, materials, and other administrative logistics. Refunds between January 15 and April 1 are subject to a $50 admin fee. If a refund is requested between April 1 and June 1, we are only able to refund 50% of the tuition paid. After June 1, refunds will only be issued if the space is filled by someone from the waitlist.
In the participant profile section of registration, please share any support your child receives in or outside of school. This includes any learning, social skills, physical health, mental health, and or access needs. We are committed to providing accommodations, modifications and staffing support to the best of our ability so that your child may participate fully. Any information shared is confidential. We thank you for your partnership.
WCT Productions: Student cancellations must be received at least 5 business days prior to production start date and a $35 cancellation fee will be deducted from the refund. After that time tuition will be refunded, minus the $35 fee, ONLY if your/your child’s space is filled by another participant. For all productions, no one will be added from the waitlist once the audition process is complete, in order to provide a fair audition opportunity for all participants. Students who are eligible for a refund may choose, in lieu of a refund, to have their tuition transferred to another class within the same term (with the exception of private lessons).
Private Voice Lesson Payment/Refund Policy: Registration for private voice lessons is contingent on payment in full for 9 lessons before the start of the first lesson. Once a lesson slot is confirmed and paid for, it is a commitment to that slot for the 9 lesson session. Once the session begins, no refunds are available, since the slot has already been reserved for the session. If a refund is requested within 5 business days of the first lesson, a refund (minus $35 admin fee) will be provided only if the lesson slot is filled by another student before the first lesson.
